Supreme Services’ quality policy is to provide and deliver products and services which meet or exceed our customer requirements, while working toward continual improvements of SSI processes and customer satisfaction. This goal is achieved through the establishment of a quality management system designed to ensure product conformity, provide measurements of its processes and utilize the measurements for continual improvement of its processes.
All Supreme Services’ management is committed to ensuring that this policy is understood, implemented and maintained at all levels of the organization. All employees shall understand this policy and how everyone contributes to the company’s Quality Objectives. This policy shall be communicated by introductory orientations, posting of the policy throughout each organization’s facilities, and acquaintance of our suppliers to the Supreme Services’ quality policy. This policy represents the framework for planning and improving the Quality Management System, and setting general and specific Quality Objectives.
The authority to implement, manage and enforce the Quality Assurance System has been delegated to the Quality Assurance Manager. Although Quality Assurance and Quality Control personnel operate and maintain the quality system, all SSI personnel and suppliers share the responsibility for providing quality products and services to our customers and are encouraged to be actively involved in defect prevention, early detection, and corrective action of discrepancies. This quality policy shall be reviewed for continuous suitability during the Quality Management periodic reviews.
- Maintain an effective Quality Management System.
- Provide products and services that satisfy customer requirements.
- Evaluate corrective actions to reduce repetitive discrepancies.